Procedures for getting (technical) support or reporting incidents.
System status, component health, and global incidents are announced and tracked on the Metamaze Status Page.
If you want to receive automatic alerts, you can also click the "Subscribe to updates" button on the same page and enter your contact details. For any incidents, you will receive regular updates.
If you encounter technical issues or want to report a bug you have 2 ways of reaching out to us:
We will respond to your inquiry as soon as possible.
In case of any security or privacy incidents or breaches, please contact one of the people below immediately.
State at least the following information:
- 1.Name of person/organization involved
- 2.Description of the incident or request
- 3.Current and/or potential impact
For GDPR Data Subject requests, please contact the Data Protection Officer using the contact details below.
Data Protection Officer
Chief Information Security Officer